Who are we and why are we telling you this?
There are many businesses these days that are internet based, such as we are. But some actually work out of their homes. We don't and we want to let you know that we're a real store located in Philadelphia.
We have overhead, such as rent and employees and we stock everything that we sell. Our shelves are filled with product, so when you order, we can ship them right out. And because we've been in the business for so long we have well established relationships with our suppliers, so that if we happen to be out of a product they will usually drop ship the item for us.
FX Warehouse opened shop in 1985. We moved a couple of times, first based in Daytona Beach, currently in Fishtown, Philadelphia. We do NOT have an office in Orlando anymore. The owner, Thea, has been in the Industry all her life. Starting as a costume designer and selling makeup in her mom's costume shop in NJ. Our favorite subjects are Halloween, Horror and all things dealing in Special FX.
A note about our makeup and supplies
Most of our customers are professionals. But many Newbies find us and we're glad to sell you product. but, FX Warehouse will not be held responsible for any use or mis-use of product. And because of the nature of our business there are absolutely NO Returns and NO refunds. Please do your homework before purchasing our products. If you need, we can get MSD sheets on some of the items we carry. Be aware that most makeups do Not have MSDsheet (Material Safety Data Sheets). We don't have the ones available to us on our website, as our site changes often, adding and changing product is costly. We don't have time to update MSDS. You can also do a google search for many and you'll find them handy on sites that specifically deal with MSDS.
There are many places to get free advice and help with product. We try to put as much informtaion as possible on our site, you'll see that in the products as you click on the item and in our How-To section.. We also recommend TheEffectsLab.com where many professional and newbies hang out to talk shop.